Privacy policy and terms of use of personal data

We, AP Solutions d.o.o., Rijeka, OIB:11251672772, are the producer and seller of an eco-product. In our activity, we collect and process personal data from our customers and parties interested in our products, while respecting all relevant laws and regulations.
Protecting your privacy is our priority, please read this information carefully!
 
This privacy policy concerns the confidentiality of personal data collected in the process of registering Kupaco Internet site www.firstin.hr and in the process of registering the Beneficiary of Recipients of Products and Opportunities of the Website www.firstin.hr. This Privacy Policy is an integral part of the Call Conditions (Pre-contractual Notices).
 
AP Solutions d.o.o., as provider of the Internet site www.firstin.hr complies with the applicable rules in order to protect the privacy of its Kupac and the Beneficiary, in particular the EU General Data Protection Regulation. This document describes the processing of personal data by the controller AP Solutions d.o.o., Adriatic Square 1, Rijeka (hereinafter ‘First In’).
 
The Users of the Internet site www.firstin.hr (hereinafter “Buyers”) or the Recipients of the Notifications of First In Products Products and Opportunities (hereinafter “Users”) are directed to read all the above on this page in order to facilitate their understanding of what data First In collects and processes, for what purpose, on what legal basis, with whom and why it shares, what safeguards it implements, and what your rights are in relation to access, rectification, erasure and your right to object.
 
Any Kupac or beneficiary who has any questions regarding their personal data may send an email to info@firstintheraw.com
 
By accepting this Privacy Policy by clicking, at the time of registering the customer or registering on the www.firstin.hr website, the Beneficiary of the Recipient of the notice of the products and opportunities of the web shop, Kupac or the Beneficiary, confirms that he or she has read, understood and agrees to the processing of personal data as defined in this Statement.
What kind of personal data is collected and processed by FIRST IN via the website www.firstin.hr?
 
When registering a person for an Internet Customer www.firstin.hr, FIRST IN will request the future customer to provide certain information about itself (personal data) such as name, address (including postal code), e-mail address, telephone number, date of birth (optional), username and password.
 
First IN will ask the customer for certain personal data at the time of the application: name, address, city and post code, telephone number (optional), mobile phone number, date of birth and gender. The customer confirms that he agrees to process personal data by clicking on the login button.
When registering a person for the User of the Recipient of Products and Opportunities of the Website www.firstin.hr, FIRST IN will request the future Beneficiary to enter information about itself (personal data): name (optional) and e-mail address.
The provision of personal data is the decision of the customer or the beneficiary. If Kupac or the Beneficiary does not provide the required mandatory information for a given activity that requires it, it will not be allowed to engage in such an activity, because without this information the activity will not be technically feasible.
 
In addition to this information, we automatically collect data from your computer, which may include an IP address, and there are situations where we automatically collect other types of data, such as the date and time of access to the website www.firstin.hr, information about the hardware, software or internet search engine you use as well as about your computer’s operating system, the application version and your language settings.
 
We can also collect information about the clicks and pages you see. First IN recommends that buyers take care of their entry password for the account of the website www.firstin.hr. When selecting a combination of password characters, we strongly recommend that you combine capital letters, lower case letters and numbers, and make sure you use a password of at least six characters. It is recommended that the password be changed periodically (at least once at an annual level).
For what purpose does First In collect and process personal data?
First IN collects and processes the personal data of the consumer of the Internet site www.firstin.hr in order to perform secure authentication of the Kupacs accessing the Internet site www.firstin.hr, the realisation of contracts for the purchase of goods or services, delivery of goods to the Purchase, communication with the customer, possible legal procedures related to contract execution, and in part also automated processing processes to continuously improve our processes in the interests of Kupac, to make the offer for the customer more individual and to adapt its product and service offer as much as possible to the habits and needs of Kupac.
 
First In collects and processes personal data of the beneficiary of the notice of products and opportunities for the purpose of sending notices, invitations to participate in prize competitions via e-mail, social networks or other communication channels to which Kupac has previously applied, any legal procedures related to the realisation of the contract, in order to create a user profile with a view to individually receiving notices, market research and improving the efficiency and quality of our services.
 
First IN does not collect data on children. If we reassure that such data has been transmitted to us without the consent of the parents or guardians of children under the age of 16, we will remove them without delay. Minors under 16 years of age shall not use the website www.firstin.hr. No part of the website www.firstin.hr is designed to attract anyone who is under the age of 16.
 
What is the legal basis for the processing?
A customer enters his or her personal data and confirms (click) acceptance of the General Terms and Conditions of Business and this Privacy Policy and the Terms and Conditions of Use of Personal Data, which forms the basis for the purchase of products and services of the customer’s choice on the Internet website www.firstin.hr, which is contained in the Conditions of Purchase (pre-contractual notices), and therefore the processing of such personal data is lawful, as action is taken at the customer’s request to make the purchase of products and services at the customer’s order.
 
A user who logs in to receive notifications about products and opportunities by entering his/her data on the website www.firstin.hr and double confirmation of the correctness of the mail address, consents to the processing of his/her personal data. The Beneficiary may withdraw his or her consent at any time by notifying the Personal Data Protection Officer’s mailbox info@firstintheraw.com
With which recipients First In shares personal data?
 
First In will not share the customer’s/user’s personal data with other parties except in the cases mentioned in the following paragraph and in a situation where positive regulations so require.
First IN will share the customer’s personal data when required by the realisation of a contract for the purchase of products or services to the buyer’s order with:
 
1. Suppliers of goods distribution services with which it has a permanent contract and for this purpose to meet orders, deliver parcels, send ground mail and e-mail. The distribution service provider may request the customer to consult his identity card at the time of delivery of the package at the time of personal collection of the goods, all for the purpose of delivering the parcel delivery service and a record of who has taken over the package. If Kupac refuses to provide this information, he will not be served with the package.
2. In the process of handing the prize to the winner of the prize, when FIRST IN, which is the organiser of the prize, has indicated in the rules of the contest that the delivery of the prize to the winner will be organised by the sponsor.
Period for which the personal data will be stored
 
First In stores the personal data of the registered Kupaca Internet site www.firstin.hr for the period during which the purpose of the processing is achieved, which is the period until the time the registration is active and six months after the end of the customer’s registration during which period any previous complaints will be resolved. First In stores the personal data of the Registered Users of the Recipient of the Notifications of Products and Opportunities for the duration of the processing purpose, which is until the moment the registration is active.
 
Access and rectification of personal data
The customer and the Beneficiary shall have the possibility to access their personal data at any time upon registration on the site, as well as by accessing a ‘profile’ where Kupac can revise its personal data that it has shared on www.firstin.hr. The customer and the Beneficiary may request and obtain from First In complete information about the personal data stored, as well as rectification by sending an email to the Personal Data Protection Officer’s mailbox: info@firstintheraw.com
 
Erasure of personal data (right to be forgotten)
The customer and the Beneficiary have the right to request the deletion of personal data (right to be forgotten) at any time. The customer can do so by requesting the email address of the Data Protection Officer info@firstintheraw.com and the data will be deleted within thirty days. The details of purchases via a web shop shall remain stored in the invoice for the purchase in question, in accordance with other statutory obligations. The user shall have the possibility to submit a request for deletion in any notification it receives from First In via mail or may send an e-mail to the email address of the Personal Data Protection Officer info@firstintheraw.com stating that his or her personal data has been deleted.
 
First IN has appointed, in accordance with the relevant rules, a Personal Data Protection Officer who may be contacted on any matter relating to the processing of your personal data or the exercise of your rights to the protection of personal data. Contact info@firstintheraw.com
 
Right to object
If, despite all the measures taken to protect your personal data, you consider that you have grounds for complaint, please contact the personal data protection officer’s mailbox info@firstintheraw.com You have the right to register with the supervisory authority of the Agency.
Security measures to protect personal data
 
The data collected shall be in electronic form and shall be protected by an SSL certificate encrypting the data so as to ensure that the communication between the customer’s computer and the user and the website www.firstin.hr is carried out by means of a secure protocol. First In takes data protection seriously and takes various precautions to protect personal data. Unfortunately, no data transmission over the Internet, or any wireless network, can be 100 % secure. As a consequence, while First In implements reasonable data protection safeguards, it cannot guarantee the protection of any information transmitted to or from the website www.firstin.hr and is not liable for actions by any third party receiving such information. First In can choose to store personal data with a service provider within the EU and only exceptionally outside the EU. It will only do so if there is an adequacy decision from the European Commission for the country and a guarantee has been agreed and compliance with binding rules on the protection of personal data has been agreed.
 
Amending Privacy Policy
 
This First In Privacy Policy and Terms and Conditions can be amended at any time by publishing a revised text of the Privacy Policy on www.firstin.hr. This is why First In invites customers and beneficiaries to review this Privacy Policy periodically. If Kupac or the Beneficiary disagrees with this Privacy Policy, we instruct the customer and the Beneficiary not to access and use the website www.firstin.hr.
The amendment to the Privacy Policy and Terms and Conditions of Use of Personal Data shall enter into force immediately after its publication on www.firstin.hr.
The continued use of the Internet site www.firstin.hr by the customer and the Beneficiary after the entry into force of the amendments implies that Kupac and the Beneficiary confirm and accept the amended Privacy Policy and the terms and conditions of the use of personal data.
 
Rules on the handling of “cookies”
 
What is a cookie?
The cookie is stored in a computer by the website you visit. It is common for you to save your settings and preferences for the website, such as your preferred language or address. Later, once you open the same website again, the browser sends back cookies belonging to that site. This allows the site to display personalised information.
Cookies can store a wide range of information, including personal information (such as personal name or email address). However, this information can only be saved if this is explicitly provided because the webpages cannot gain access to information that you have not provided to them and cannot access other files on your computer. Default saving and cookie activities are not visible to users. However, you can change your browser settings by self-selecting whether you approve or refuse requests to save cookies and then automatically delete your saved cookies and other settings when closing the browser.
 
How to adjust cookie settings?
By editing cookies, you decide whether to allow them to be stored on your computer. Managing and adjusting the cookies settings, as we mentioned, can be done in an online browser. For information on cookie settings, click on the name of the browser you use. Some settings may also depend on the device you access the internet (tabletop, tablet or mobile) and not all are available in Croatian.
Google Chrome
Mozilla Firefox
Samsung Internet (English page)
Microsoft Internet Explorer
Microsoft Edge
Opera
Safari — iOS/Mac
If you disable cookies, you will not be able to use some of the functionalities on the website www.firstin.hr.
What are temporary cookies?
Temporary session cookies or cookies are removed from the computer once the web browser is closed. They store temporary data, such as items in a shopping basket.
What are persistent cookies?
Fixed or stored cookies remain on the computer after the browser has closed. They store data, such as login and password, so you don't have to log in every visit to a specific site. Constant cookies will remain on computers for days, months and some even years.
What are first-party cookies?
First-party cookies come from the website you watch, which may be temporary or permanent. They allow them to store data that they will reuse when visiting the website next.
What are third party cookies?
Third party cookies come from the content of other websites, such as advertisements, which are available on the website you are currently watching. These cookies enable websites to track the use of the internet for marketing purposes.
Does www.firstin.hr use cookies?
The intranet site www.firstin.hr uses cookies, with the primary aim of providing our website with a better user experience.
What cookies do you use www.firstin.hr and why?
Temporary cookies — these are temporary cookies that stand out (and are automatically deleted) when you close your browser. We use them to give access to content and make things you can do when you log in with your data at www.firstin.hr.
Persistent cookies — usually have an expiry date far in the future and will remain in your browser until they expire, or until you manually delete them. www.firstin.hr uses persistent cookies for functionalities such as ‘remembrance’ that the user is logged on the site, which makes it easier for you as a registered user to use www.firstin.hr. We also use persistent cookies to better understand users’ habits and to improve the site accordingly towards user uses. This information is anonymous — we do not see the user’s individual data.
Does you have third party cookies?
We use several external services that store limit cookies to the user. These cookies are set for the normal functioning of certain features that make it easier for users to access content and share it with other online services.
 
Social media networks
Users can log in and register with their own social media accounts Facebook, Twitter and Youtube. Also, the sharing of advertisements on these social media places cookies.
 
Measurement of visits
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). The information generated by the cookie about your use of our website (including your IP address) will be transferred to Google and stored on servers in the Republic of Ireland, where it will be kept for a maximum of 26 months after which it will be deleted. Google will use this information to evaluate your use of our website, by producing a report on its activities on the website for website operators and by providing other services related to website activity and internet usage. Google may also transfer that information to third parties, if required by law, or where such third parties process the data on Google’s behalf. Google will not link your IP address to other data held by Google. Further information on Google’s privacy rules can be obtained at https://google.com/privacy.html.
 
If you want to prevent the service from saving “cookies”, you can do so here.
 
There are currently several websites to exclude the storage of “cookies” for different services. You can find out more on the following links:
https://allaboutcookies.org/
https://www.youronlinechoices.eu/